IT Support Plans & Pricing

Almost everything computer related is supported:

servers, computers, mobile devices,network routers and switches

one stop solutions

🔎 Prorated Hours Savings Plan: pre-purchase support hours

The number of hours to be pre-purchased are estimated based on the number of computers and other network devices the customer needs support for. Based on initial analysis we provide package recommendations.

  • Pre-purchase 80+ support hours per month at $85/hr - savings over 48%
  • Pre-purchase 40+ support hours per month at $95/hr - savings over 42%
  • Pre-purchase 20+ support hours per month at $105/hr - savings over 36%
  • Pre-purchase 10+ support hours per month at $115/hr - savings over 30%
  • Pre-purchase 5+ support hours per month at $125/hr - savings over 24%
  • Pre-purchase 2+ support hours per month at $135/hr - savings over 18%
🔎  When your business is a member of an association, you are eligible for volume discount pricing:
  • All association members receive volume discount pricing - regardless of the size of individual businesses, everyone receives discount rates based on the combined support hours purchased by all participating members.
  • The Association Office will be offered FREE PER-NODE IT Services once member businesses maintain 30+ monthly support hours.

Per-Node/device Support Plan: unlimited support for any and all issues with no additional service charges.

  • Devices include computers, servers, mobiles, printers, network equipment.
  • 80+ devices - $85/mo per device
  • 40+ devices - $95/mo per device
  • 20+ devices - $105/mo per device
  • 10+ devices - $115/mo per device
  • 5+ devices - $125/mo per device
  • 2+ devices - $135/mo per device

On-Demand Support:

  • On-demand is our hourly rate beyond the support plans at $165/hr.


Live Person Help Desk

  • When calling TechSystems, your employees will always have a direct line to talk to a live person, every time they call.
  • Trained, certified engineers answer the phone and resolve all problems without having to escalate the issue to another level of support!
  • We install a security agent on all devices we support. This gives us the ability to remotely monitor the health of hundreds of devices, proactively remediate failures or contact users before failures occur.
  • We make sure all updates are installed on time according to approved policies.
  • When needed we can initiate a remote session to the end user device and help them with a problem or advise them about best practices and solutions.

Extended & After-hour Support
  • Our purpose is to be as transparent to your business process as possible.
  • Our engineers work in the background to fix detected problems.
  • When maintenance or upgrades are required, we schedule any downtime after hours to minimize end user interruptions.
  • Engineers are also available after hours for end user support.
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